Register on the Panel

  • Register to join the community
  • Membership s free 
  • You have to be at least 18 years. 
  • Verify your registration and activate your account using the confirmation link sent to your email

Fill in your profile information

  • Fill in your profile information (A completed profile attracts reward points)
  • Your Eligibility to receive invitation for subsequent surveys will be largely dependent on the completeness of the information that you provide about yourself, so please try to be as complete as possible).
  • Get Selected for Surveys and Interviews
  • You can search for surveys that you are eligible for and attempt to complete this survey OR you may be invited to participate in surveys, interviews, or group discussions.
  • The topics can cover a broad range of topics from product design, advert campaign, technological innovation, service delivery, media habits, government policies, socio-cultural norms, etc.
  • For Surveys, you would receive an email invitation detailing the subject of the survey, the projected time for completion, the reward points you could earn from participation., and a weblink to the survey. 
  • The invitation will contain a link to the survey. Your unique login details are processed in the link. All you need to do is click on it and start filling in the survey.
  • To help ensure that a single person would not be able to complete a survey multiple times, we make use of   

Participate and earn reward points

  • We advise that you complete the survey within 48 hours of receiving the weblink because each survey often has a quota of responses required and would be closed once the quota is reached.
  • For interviews and group discussions, you will receive an email invitation detailing the subject, date and time for participating, and the potential points that can be earned. 
  • For each survey, interview or discussion that you complete successfully, you will earn reward points and your points will be reflected in your account.
  • Of course, you might decide not to take part in a particular survey at all and wait for the next survey instead. Participation is always optional 

Convert your reward points

  • The point you earn on the platform have a set monetary value and can be redeemed at certain milestones. You can continue collecting to reach a higher milestone, but points need to be used up within two years or they expire. Don’t worry, we’ll notify you before that happens
  • At the moment, you can redeem your points for cash, recharge cards or gift vouchers.

Deleting your Account

  • If you no longer wish to be a member, you can at any point delete your account. The decision to delete your account however implies that you would be forfeiting any points you have that is not up to the minimum threshold. 

Fraud Detection

  • Can I make multiple registrations using different e-mail addresses?
    • Each member of the panel is limited to only one account. If a member is detected to have multiple account, it will be treated as fraudulent. We reserve the right to remove such a member from the panel and/or withhold any reward due to the person. 
  • What if I provide false information about myself?
  • Market Panel also reserves the right to terminate that account and/or withhold incentive payments if a member proves to be fraudulent by providing incorrect or false information.